A lot is written these days about information management and information governance, and analysts are predicting that effective information management and governance can be a game changer for companies.
Hang on, one might ask – doesn’t this sound a lot like Enterprise Content Management, or ECM? Aren’t there already plenty of successful vendors, ECM installations, and ECM strategies at work across companies at all levels, for many years now?
ECM and IG are not the same
In the world of enterprise content management, everything hangs on the principle that each document is unique, serves a defined purpose, and is therefore managed.
ECM is critical to regulated industries such as pharmaceutical, where even the specific revisions of drug labels must be managed and ECM solutions provide reliable, defensible tools. ECM aids companies who regularly develop collaterals, training materials, as well as mundane activities like tracking contracts, document revisions, and so on.
This is not information governance, however – nor is it information management as the world is beginning to understand it. The ECM world already assumes a one-to-one relationship, which is why ECM has never proven to be a solution for information governance.