If you manage Barracuda services and appliances, you're probably familiar with Barracuda Cloud Control (BCC). This is our centralized management platform that allows our customers to access their Barracuda assets from one location. You can read more about Barracuda Cloud Control here.
It's important for Barracuda customers to understand BCC because most Barracuda infrastructures can be managed directly from this interface. The BCC also allows users to open a support tunnel in a remote location, synchronize firmware and updates, apply policies or run reports across multiple devices, and access peer support through the community forum. In short, BCC is an important part of the Barracuda customer experience.