States, cities, counties, and other government entities are increasingly turning to cloud-based services to help reign in their IT spending and increase their flexibility. That presents an opportunity for MSPs looking to expand their client base, but are these public sector customers worth the effort (and bureaucratic hoops) that come along with these contracts?
State and local governments are indeed willing to spend some money on services. According to Gartner, government use of public cloud services will grow 17.1 percent annually, on average, through 2021. Further, local governments currently spend 20.6 percent of their IT budgets on the cloud, which is roughly equal to the private sector.The BitPaymer ransomware attack in Matanuska-Susitna affected local libraries, animal care, the landfill, municipal e-commerce, the phones, and more. -Neal Bradbury, @BarracudaMSP Click To Tweet
There is a need in the market for better IT service, security, and storage options. Many municipalities, particularly smaller ones, suffer from the same lack of IT resources that small and midsize businesses face. That means the IT staff they do have are stretched thin, and they are often vulnerable to cyberattacks that can have far-reaching consequences.
Neal Bradbury is Senior Director of Business Development for Barracuda MSP, a provider of security and data protection solutions for managed services providers, where he is responsible for generating greater business value for the company’s MSP partner community and alliance partners.