Outsourced XDR security: Why it’s the right choice for Mizar Tech

Growing numbers of organizations are recognizing that in-house resources are inadequate to fully protect them against the risk of a devastating data breach. Increasingly, they are finding that a managed XDR solution that provides 24/7 monitoring and response by a fully outsourced security operations center (SOC) is the best way to ensure wraparound security while freeing up internal resources to pursue core operational priorities. 

Mizar Tech is one such organization. This Barracuda customer was already using Barracuda Email Protection with Cloud-to-Cloud Backup and Barracuda CloudGen Firewall. But when CITO Mauro Carnovali was leading a major overhaul of the company’s massive data center, he and his team decided to add Barracuda Managed XDR as a key strategy to step up cybersecurity. Get the full case study here.

Prioritizing security

Mizar Tech is part of the Italian holding company MSA Mizar Group, which provides business-process outsourcing and technology services for insurance companies. Mizar Tech was originally intended as the tech hub for the group’s other companies. But it’s been expanding its business to provide cloud-based SaaS solutions to external customers.

Its data center houses vast stores of medical and other sensitive information, meaning that it is subject to the stringent data security regulations enforced by Europe’s GDPR. That’s one important reason why Mauro and his team are laser-focused on security. 

“With our previous supplier of firewalls and IDS, we were quite sure nothing would ever happen. But we weren’t 100% sure. The pandemic brought to the attention of everyone the fact that cybersecurity is crucial to the success of your business.” — Mauro Carnovali, Chief Information and Technology Officer, Mizar Tech

Outsourcing complex security tasks

The data center refresh was an opportunity for Mauro to work with his IT partner Digitel to identify new options for optimizing security. Proactive threat detection and response quickly emerged as a priority, and Mauro and his team were delighted with Digitel’s suggestion to consider Barracuda Managed XDR. One big reason for the choice was the opportunity to outsource resource-intensive monitoring, analysis, and response tasks.

“We found in Barracuda Managed XDR something we really liked because we don’t want to focus on anything unrelated to our core business. Security is very important and becomes more and more complex day by day. If you don’t keep constantly updated you will lose. So how can I even imagine doing it completely on my own? It’s better to ask an experienced and specialized company.” — Mauro Carnovali, Chief Information and Technology Officer, Mizar Tech

Sterling support

Another important factor in the choice of Barracuda Managed XDR was the quality of Barracuda’s customer and technical support operation, well-known for its lack of automated phone trees, with every phone call answered by a live, highly qualified support technician.

“Barracuda has a wonderful technology platform but even more wonderful service. I know that if I ever need, I can ask the team and they will deliver a solution that is cost-effective, secure, and right for my business. … The thing I like is that with a maximum of three phone calls you can get access to someone very skilled and very senior,” he explains. “If we have a real problem, we can count on Barracuda to solve it.”— Mauro Carnovali, Chief Information and Technology Officer, Mizar Tech

More to the story

Be sure to get the complete Mizar Tech case study, where you’ll find out more about the specific security benefits that Barracuda Managed XDR is delivering for Mauro and his team, as well as the company’s plans to extend its security partnership with Barracuda to include advanced web application and API security and zero-trust access controls.