Barracuda has been recognized as a winner in the Data Protection and Management category and the Support subcategory of the 2021 CRN Annual Report Card (ARC) Awards. This award celebrates the company’s success and efforts in earning high solution provider satisfaction with the products and services it provides to its channel partners.
As one of the most prestigious honors in the IT industry, the CRN ARC Awards have been recognizing and honoring best-in-class vendors that are committed to driving channel growth through innovation and outstanding channel performance for the past 36 years. This highly regarded, candid feedback from solution providers has proved to be invaluable for guiding the design of vendor product offerings, bolstering partner support programs, and improving partner communications to foster successful long-term relationships within the channel community.
Earning high scores in the Data Protection and Management category highlights Barracuda’s position as a trusted industry partner and leading provider of cloud-enabled security solutions. Winning the Support subcategory (with the highest average score of 87.0) underscores Barracuda’s commitment to providing the best service possible for our customers.
Barracuda's all-in-one approach to data protection makes it easier than ever to protect your business from data loss and theft. Data can be backed up to any location, including the public cloud — eliminating the need to purchase and manage backup solutions from multiple vendors. You can also back up your cloud-based Office 365 data, including Teams, Exchange Online, SharePoint, and OneDrive. Compared to traditional backup and recovery solutions, Barracuda’s cloud-native solution provides scale and resiliency, fast performance, and wide global coverage to protect Office 365 data born in the cloud.
Barracuda also earned high scores in the Network Security – SMB category, with the high average scores in several specific criteria including product services opportunity, post-sales support, and cloud-readiness of channel program.
This invitation-only survey of each vendor’s top channel partners, conducted by The Channel Company’s research team, included over 3,000 solution providers across North America. Survey participants were asked to rate their satisfaction with 66 vendor partners. Scores were given in 25 major product categories, based on performance across four criteria: product innovation, support, partnership, and managed and cloud services.
Winners were featured throughout The Channel Company’s XChange+ 2021 conference, which took place August 15-17 in San Antonio, TX. Additional coverage of the CRN 2021 ARC results can be viewed online at www.CRN.com/ARC and will be featured in the October 2021 issue of CRN Magazine.
Anne Campbell is the public relations manager for Barracuda. She's been with the organization since 2014, working on content and public relations for Barracuda MSP, the MSP-dedicated business unit of Barracuda. She started her career in newspaper and magazine journalism, and she brings that editorial point of view to the work she does, using it to help craft compelling stories.