Deleted items, recoverable items – in Office 365, which is which?
The answer is, it depends. Deleted items are moved into a recoverable items folder, but only IT can get there and then only through PowerShell. While the retention for recoverable items is supposed to be indefinite, many user groups report being unable to find older deleted items. Which is why backup is such a good idea – you can’t recover what you can’t find.
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