If you manage Barracuda services and appliances, you're probably familiar with Barracuda Cloud Control (BCC). This is our centralized management platform that allows our customers to access their Barracuda assets from one location. You can read more about Barracuda Cloud Control here.
It's important for Barracuda customers to understand BCC because most Barracuda infrastructures can be managed directly from this interface. The BCC also allows users to open a support tunnel in a remote location, synchronize firmware and updates, apply policies or run reports across multiple devices, and access peer support through the community forum. In short, BCC is an important part of the Barracuda customer experience.
Users can configure the BCC interface so that it offers the most relevant information in the shortest amount of time. One of the ways to do this is to set up the default start page so that when you login to BCC, you will get the fastest possible load time.
When you log in to Barracuda Cloud Control, your starting page may be for a service, appliance control, or one of the BCC pages. The BCC starting pages are “Account” and “Community.” These pages have no Barracuda products associated with them. Other pages, such as Backup, Web Security, Appliance Control, etc., are rendered from the services or appliances themselves.
When a service or appliance status page is loaded, each of the endpoints is polled for data to populate the page. For example, in this screenshot, you can see that there are four endpoints in the Backup section:
- Barracuda Cloud to Cloud
- HQ Backup
- Remote Sales
The Backup page will complete this process before presenting data to the user. Depending on how you use Barracuda Cloud Control, you may want to configure a different start page. If you login multiple times a day to check the support forum, you may want to set your start page to ‘Community' rather than ‘Backup.' This change is an easy task.
After logging in to the BCC, click on “account” in the upper left menu, and then select “manage users” from the menu on the right. You will be taken to a list of users that have been registered to your account.
If you would like help configuring your new start page or anything else in BCC, you are always welcome to contact our support department by phone or email.
For more information on Barracuda Cloud Control, visit these resources,
Barracuda customers with an active subscription can access Barracuda Cloud Control here.
Christine Barry is Senior Chief Blogger and Social Media Manager at Barracuda. In this role, she helps bring Barracuda stories to life and facilitate communication between the public and Barracuda internal teams. Prior to joining Barracuda, Christine was a field engineer and project manager for K12 and SMB clients for over 15 years. She holds several technology credentials, a Bachelor of Arts, and a Master of Business Administration. She is a graduate of the University of Michigan.