A closer look at Cloud-to-Cloud Backup

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Last month we announced that we are rolling out Cloud-to-Cloud Backup, beginning with Office 365.

We've been getting some great feedback on it the past few weeks and wanted to provide additional details around what Cloud-to-Cloud Backup is, and why it matters.  In this blog post, we'll take a look at Cloud-to-Cloud Backup and what it can do for you.

Cloud-to-Cloud Backup is pretty much what is sounds like:  data in one cloud service is backed up to another cloud.  The most common use case for this involve SaaS apps like Office365 and Salesforce.  Although the infrastructure and software belong to the vendor, the data still belongs to the customer.  Companies often want to make sure that their data is available separately from the vendor's cloud.  This is where cloud to cloud backup comes in.

Some companies are happy with allowing the SaaS vendor to backup data.  Part of the appeal of SaaS is that customer data is thought to be secure on the vendor's infrastructure.  Regardless of whether the data is secure, think of the reasons why companies turn to SaaS solutions:

  • Competitive advantage – In a 2014 survey, nearly half of the businesses said that they are collaborating more effectively, improving the customer experience, and accelerating time to market through their SaaS initiatives.
  • Resource redirection – Related to the lower costs discussed above, companies responding to this survey reported that they are able to devote 40 percent of their spending to new projects, compared to the 30 percent industry average.
  • Reduced time to benefit from purchase – Companies can often have a SaaS solution ready for use within a couple of hours of purchase.  This reduces the time spent and the potential challenges of deployment.

There are several other benefits as well, such as performance improvements, easier proof of concepts, lower cost of entry, pay as you go, etc.  Ultimately, the full range of benefits depends on how the customer deploys the SaaS and integrates it into the company workflow.  Whatever the specific benefits may be, no company wants to risk those benefits by relying on the application to also provide the data backup.

A 2013 study by the Aberdeen Group revealed that 32% of companies using SaaS (software as a service) services have reported losing data.   The reasons for the data loss included user error, hacking, third-party software, closed accounts, and malicious deletion.  The SaaS solution itself was not to blame in these losses, but the lack of a comprehensive backup increased the time to recovery.  SaaS providers offer great SLAs and uptime guarantees, but they can't protect you from your users' mistakes.

If you're interested in learning more about Barracuda Cloud-to-Cloud Backup, please visit our Cloud-to-Cloud Backup website here.

The complete Computer Economics study is available for purchase here.

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